At superj3, we treat your personal data with the same care we bring to every aspect of our platform. This Privacy Policy explains exactly what we collect, how we use it, who we share it with, and the rights you hold as a user — written plainly so you actually understand it.
The cards below summarise our core privacy commitments. They are provided for quick reference and do not replace the full policy text that follows.
superj3 never sells, rents, or trades your personal information to third-party marketers, advertisers, or data brokers. Your data belongs to you — it is used to run your account and improve your experience, nothing more.
All personal and financial data transmitted through superj3 is protected by 256-bit SSL/TLS encryption. Data at rest is stored on secured, access-controlled servers with regular independent security audits.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a request to our support team and we will respond within the timeframes set out in this policy.
Payment transactions via Touch'n Go eWallet, Boost, GrabPay, Maybank, CIMB, DuitNow, and FPX are processed through certified payment gateways. superj3 does not store full card numbers or e-wallet PINs on its servers.
We collect only what is genuinely necessary: identity verification for KYC compliance, contact details for account management and support, and transaction data for payment processing and responsible gambling monitoring.
Promotional emails and SMS notifications from superj3 are opt-in only. You may withdraw marketing consent at any time through your account settings or by contacting our support team — with no impact on your ability to use the Platform.
This Privacy Policy (the "Policy") sets out the basis on which superj3 (the "Platform", "we", "us", or "our") collects, processes, stores, uses, and discloses personal data relating to registered users, website visitors, and any other individuals who interact with the superj3 platform available at https://superj3.cam and any associated mobile applications (collectively, the "Services").
superj3 is committed to protecting the privacy and personal data of all its users, including the substantial proportion of our player base residing across Malaysia — in Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and beyond. We recognise that our players trust us with sensitive information, and we take that responsibility seriously.
Your consent: By registering an account or continuing to use the superj3 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform and contact us to close your account.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which are incorporated by reference. In the event of any inconsistency between this Policy and our Terms & Conditions regarding data handling, this Policy shall prevail with respect to privacy matters.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
superj3 collects the following categories of Personal Data from its users:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID number (MyKad / passport) | Account registration & KYC verification |
| Contact Data | Email address, Malaysian mobile phone number, residential address | Account registration & profile updates |
| Financial Data | Deposit and withdrawal transaction records, payment method identifiers (e.g., e-wallet account reference, bank account last four digits), transaction amounts in MYR | Each deposit or withdrawal transaction |
| Gaming Activity Data | Wager history, game sessions, win/loss records, bonus usage, responsible gambling tool settings | During platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, referring URL | Automatically upon platform access |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | When you contact our support team |
| Marketing Preferences | Email and SMS opt-in/opt-out status, promotional campaign interaction data | Upon consent and ongoing |
Sensitive Data: superj3 does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers) beyond what is strictly required for age verification and identity confirmation under applicable KYC obligations.
superj3 collects Personal Data through the following channels:
superj3 processes your Personal Data for the following purposes:
superj3 processes your Personal Data one or more of the following legal bases:
superj3 does not sell, rent, or trade your Personal Data to third parties for their marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
International transfers: where Personal Data is transferred to third-party processors located outside Malaysia, superj3 ensures appropriate safeguards are in place — including contractual data protection clauses — to maintain a standard of protection equivalent to applicable local requirements.
superj3 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal / AML obligation |
| Financial Transaction Records | 7 years from transaction date | Legal / regulatory obligation |
| Gaming Activity Logs | Duration of account + 3 years | Responsible gambling monitoring |
| KYC Documentation | Duration of account + 5 years | AML / regulatory obligation |
| Support Communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing Consent Records | Until consent withdrawn + 1 year | Consent / compliance |
| Technical / Server Logs | 90 days rolling | Security / fraud prevention |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.
superj3 implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:
While we take all reasonable precautions, no method of internet transmission or electronic storage is completely secure. Users are advised to protect their own account credentials, enable2FA where available, and notify our support team immediately if they suspect unauthorised access to their account.
superj3 uses cookies and similar tracking technologies on its Platform to enable core functionality, enhance user experience, and gather analytical insights. The categories of cookies we use are as follows:
You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the availability or performance of some Platform features. For session and authentication cookies, disabling them will prevent you from logging into your account.
As a user of the superj3 Platform, you hold the following rights in relation to your Personal Data. To exercise any of these rights, please contact our support team as detailed in Section15.
superj3 will respond to all verified data rights requests within 30 calendar days of receipt. Where a request is particularly complex or we have received a high volume of requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
Please note that certain rights are subject to limitations. For example, the right to erasure does not apply where we are required to retain data under a legal obligation (e.g., AML transaction record retention), or where the data is necessary for the establishment, exercise, or defence of legal claims.
⚠️ 21+ Strictly Enforced: superj3 is strictly an adult platform. We do not knowingly collect Personal Data from individuals under the age of 21. Account registration requires confirmation of age, and KYC verification is used to validate this. Any account determined to belong to a person under 21 will be immediately terminated and any collected data deleted in accordance with applicable law.
If you believe a person under the age of 21 has registered an account on superj3 or that we have inadvertently collected data from a minor, please contact our support team immediately at [email protected] (plain text only — not a clickable link). We will investigate and take appropriate action promptly.
The superj3 Platform integrates third-party services necessary for its operation, including payment gateways (such as Touch 'n Go eWallet, Boost, GrabPay, Maybank FPX, CIMB, DuitNow, and FPX operators), KYC verification providers, cloud hosting infrastructure, and analytics tools. Each of these third parties operates under its own privacy policy and data protection practices.
superj3 evaluates the privacy and security standards of third-party partners before engagement and requires contractual data protection commitments from all processors who handle Personal Data on our behalf. However, superj3 is not responsible for the independent data practices of third-party services accessed via links or integrations that operate outside our direct control.
The superj3 Platform does not contain links to external third-party websites for general browsing purposes. Any third-party integrations present on the Platform are strictly functional (e.g., payment processing redirects) and are subject to this Policy to the extent that they process data on our behalf.
superj3 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or Platform features. Where amendments are material, we will notify registered users via email to their registered address or via an on-screen notification upon their next login, at least 7 days before the amended Policy takes effect.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the Platform following the effective date of any amended Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed of how we protect your data.
For any questions, concerns, or requests relating to this Privacy Policy or your Personal Data, please contact the superj3 support team through the following channels:
Live Chat Support: Available 24/7 directly through the Platform — fastest response channel.
Email: [email protected]
(This is a plain-text email address — not a clickable link. Please copy it manually into your email client.)
Response Time: Live chat — under 90 seconds. Email — within 24 hours for standard queries; within 30 calendar days for formal data rights requests.
When submitting a data rights request by email, please include your full registered name, account username, and a clear description of your request to enable us to locate your records and process your request efficiently. We may require identity verification before actioning certain data rights requests.
This Privacy Policy was last reviewed and updated on 1 January 2026. superj3 reserves all rights not expressly granted herein.
Our support team is available around the clock to address any data-related concerns. You can also explore our FAQ for quick answers, or return to the homepage to continue exploring superj3.
For players aged 21 and above only. Please play responsibly.